Procurement Services & Customer Relationship Manager
Business and Financial Service
"Thank you so much. I've learned so much about utilizing TAPS services for events because of your assistance. I appreciate your quick responses and the suggestions that you've made to make this a wonderful event for our department. You've provided great customer service and wanted to take the time to thank you! Joe and his team have been so quickly responsive and the fact that he offered options that I had not even considered, was a huge value-add as a customer!"
Receptionist, Dean's Office
School of Engineering
"I have interacted with TAPS on a weekly basis since I began working here at UC Merced, and I have not had anything but a helpful and friendly experience. Whether it be via email, phone, or face-to-face, the employees at TAPS are always anxious and eager to help, even at the busiest of times. With our constant campus growth, events, requests, and tight budgets for parking, I know it cannot be an easy task to be continually gracious and thorough – but TAPS manages to pull it off! The customer service they deliver means the world when our faculty, students, visitors, and fellow staff, depend on it.
Thank you TAPS! Your consistent willingness to assist - in the face of a high volume of demands and requests
School of Engineering
"My name is Mike Pillon and I am a prospective graduate student that visited the UC Merced campus last week. The 2 ladies that were on duty during my visit in the Transportation and Parking Services (TAPS) office were extremely helpful and patient. They not only helped me with my temporary parking permit but also helped answer a myriad of questions that I had about several different departments. They even helped me locate the appropriate offices on my campus map. I wanted to pass on what an excellent job they did - Thank you."
Environmental Health and Safety
"I want to write and say thank you for the outstanding customer service that EH&S receives from Jason Davenport and his fleet team. Whenever we have a problem with our electric carts, Jason and his team always go above and beyond to help us and stay on top of issues. They have even offered us the use of a replacement cart when our cart is out for repair so that we have access to the use of a cart for EH&S operations and response while repairs are being performed. Thank you sincerely and respectfully for the kindness and exemplary service shown to the EH&S Department".